Company Registration Number: 15977681
Effective Date: 02/06/2025
Welcome to SINQ Ltd. (“SINQ”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of all content, functionality, and services made available by SINQ, including but not limited to our mobile and web applications, documentation, websites, and related tools and materials (collectively, the “Platform”).
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site. By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms in full, you must not access or use the Platform. These Terms apply to all users of the Platform, including but not limited to administrators, standard users, and any third-party affiliates accessing the Platform on behalf of a user or customer.
These Terms represent a legally binding agreement between you and SINQ. It is your responsibility to review these Terms regularly. Your continued use of the Platform after any modifications constitutes your consent to such modifications. The Platform is owned and operated by SINQ Ltd, a company registered in England and Wales under company number 15977681, with its registered office at 19 North Street, Ashford, Kent, England, TN24 8LF.
SINQ is a digital construction project management platform designed to simplify and centralize the process of managing variations and programme changes across large-scale construction projects. Our services include but are not limited to:
The Platform allows seamless communication between on-site personnel and office administrators, enabling consistent, evidence-backed change management and data integrity. Users can capture field data through the mobile app and review, validate, and export data through the web portal.
We reserve the right to modify, suspend, or discontinue parts of the Platform at any time. While the Platform is currently offered without a fee, SINQ may, in the future, introduce paid subscriptions, tiered access levels, or premium features. You will be notified in advance should this occur.
Access to the Platform begins with the creation of a corporate account by an authorised company administrator. This administrator is responsible for setting up the company profile and inviting users to join via their verified business email addresses.
Each user must complete the account registration process and agree to these Terms before being granted access. Administrators have the ability to assign and modify user roles, permissions, and project access levels.
Users are responsible for maintaining the security of their login credentials and for all activity occurring under their account. If you suspect any unauthorised use of your account or a breach of security, you must notify SINQ immediately. SINQ is not responsible for any loss or damage arising from unauthorised use of your credentials.
All data uploaded, generated, or transmitted through the Platform — including variation details, images, videos, project comments, and other metadata — is considered corporate project data and is fully and exclusively owned by SINQ Ltd.
You acknowledge and agree that SINQ may retain and use this data even after your account or organisation is deactivated. This retention is necessary for legal compliance, dispute resolution, quality assurance, analytics, and service development.
Users may export substantiation documents and reports through approved download mechanisms, such as Excel file generation. No other data may be removed or copied from the Platform without written consent from SINQ.
You grant SINQ an irrevocable, worldwide, royalty-free license to host, store, modify, use, and analyse the data you submit to the Platform to the extent necessary for providing the Services, ensuring system security, fulfilling legal obligations, and improving functionality.
You may not use the Platform in any manner that:
SINQ retains all rights, title, and interest in the Platform, including intellectual property, trademarks, designs, interfaces, databases, and documentation.
Violations of these Terms may result in immediate termination of your account and legal action, including injunctive relief, financial penalties, and reporting to authorities.
An individual user may initiate a deletion request for their personal account. This request must be approved by the designated company administrator. Upon approval, all personally identifiable information (PII) associated with the user will be permanently removed from the system.
A company administrator may initiate full company account termination by issuing written notice to SINQ. A 30-day cancellation notice period will begin, during which account access will remain active unless otherwise requested.
Users are responsible for exporting any allowed reports prior to the termination date. SINQ does not guarantee data availability beyond this period unless otherwise agreed in writing.
SINQ makes reasonable efforts to maintain the availability and performance of the Platform but does not guarantee uninterrupted service. Scheduled maintenance may occur outside standard UK business hours (Monday–Friday, 9AM–5PM) and will be communicated to users at least seven (7) days in advance when possible.
Emergency or unscheduled maintenance may occur without notice in the case of system failures, vulnerabilities, or other force majeure events.
SINQ provides email-based support via contact@sinq.co.uk. While we strive to respond to support requests promptly, no guaranteed response time is provided.
SINQ integrates with third-party service providers to enhance functionality. These include:
These services are governed by their own privacy and terms of service. SINQ does not control or accept liability for their actions, availability, or data handling practices. By using these features, you acknowledge and agree to the policies of the respective providers.
The Platform is provided “as is” without any warranties or guarantees, express or implied, including but not limited to fitness for a particular purpose, merchantability, or non-infringement.
SINQ is not responsible for any losses arising from
To the maximum extent permitted by law, SINQ’s total liability shall not exceed £100 (GBP) or the equivalent in your local currency. This limitation applies to all claims, whether arising from breach of contract, tort, negligence, strict liability, or otherwise. SINQ is not responsible for any losses arising from
You agree to indemnify and hold harmless SINQ Ltd, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from or related to:
We reserve the right to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with our defense.
These Terms are governed by the laws of England and Wales. In the event of a dispute, the parties agree to resolve matters through good faith negotiations and, if necessary, arbitration prior to any court proceedings.
Should litigation proceed, the courts of England and Wales shall have exclusive jurisdiction. This clause does not affect any statutory rights you may have as a consumer under applicable local laws.
SINQ reserves the right to update or amend these Terms at any time without prior notice. When changes are made, the updated version will be posted on the Platform and the “Effective Date” at the top of the document will be revised.
You are responsible for reviewing these Terms periodically. Continued use of the Platform after any such changes constitutes your acceptance of the updated Terms.
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable.
No waiver of any breach or default shall be deemed a waiver of any subsequent breach. Any waiver must be in writing and signed by an authorised representative of SINQ.
If you have questions or concerns about these Terms, please contact:
SINQ Ltd
19 North Street
Ashford, Kent, England, TN24 8LF